syslog-ng Support

Choose the support that best fits your needs

Commercial Product Support

One Identity support services deliver expert technical assistance for log management. Our highly experienced professionals are committed to customer satisfaction. And you get this when you purchase the commercial version of syslog-ng, you get access to additional features and a wide range of support services, including:

  • An award-winning support portal
  • Support to suit the needs of any business organization
  • Certified engineers who are product and domain experts
  • Global coverage with quick response times

Open Source Community

syslog-ng Open Source Edition has been the trusted log management solution for members of the open source community for more than two decades. If you’re looking to collect logs from a wide variety of sources, its enterprise-grade documentation, easy-to-learn configuration syntax, continuous development and active user base provide a solid foundation, including:

  • High-performance logging capabilities
  • Ever-increasing number of compatible input sources
  • Big data destinations (including Elasticsearch, Hadoop, Kafka, MongoDB)