About Us
We help you get log management and IAM right
You’ve got a job to do. And that job involves helping your organization achieve its mission and deliver on its promises securely and efficiently. At One Identity, our job — our mission — is to help you succeed in yours. That’s why we offer syslog-ng as well as a comprehensive family of identity and access management (IAM) solutions designed to solve today’s challenges, and address tomorrow’s as they arise. We help you get log management and IAM right.
We believe that security is much more than the practice of denial and restriction. That’s why One Identity’s design and integration philosophy is that our solutions must add agility and efficiency to an organization – regardless of size or market – as well as secure its digital assets.
One Identity now delivers log management as part of its recent acquisition of Balabit who has been leading the log management market since 1998. In addition One Identity offers identity governance, access management, and privileged account management solutions that facilitate and secure your digital transformation. Let us help you get log management and IAM right.
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Purpose and Values
Our Purpose
At One Identity, a Quest Software business, we solve complex problems with simple solutions. We deliver technology that eliminates the need to choose between efficiency and effectiveness. We’re committed to helping you get more done in your workday, so you save time and your business saves money.
Our unwavering commitment to you is to:
- Deliver great products
- Provide great service
- Be simple to do business with
In this video, Chairman and CEO Jeff Hawn discusses how our purpose, vision and values guide the way we interact with each other, our customers and partners.
Our Values
We believe in ethics, integrity and respect in the workplace – every day. And these aren’t just words. These principles guide how we treat our customers, partners and each other. We strive to:
- We act as stewards of the business
- We do what we promise, and meet our commitments
- We take charge and deliver our best work possible
- We encourage and accept new ideas
- We commit to a direction that benefits the business
- We adapt quickly and with enthusiasm
- We work together to achieve excellence
- We debate and then commit to an aligned direction
- We recognize individual contributions and celebrate team success
- We identify issues quickly and recommend solutions
- We are flexible, responsive, and available
- We deliver the right solution for the problem
- We are passionate about delivering customer value
- We create operational excellence through continuous improvements
- We maintain relevance to our customers by responding creatively to their changing needs
- We share information in an appropriate and timely manner
- We accept and give constructive feedback, even when it’s difficult
- We respect differing opinion
Executives
Jeff Hawn
Chairman and CEO
As Quest’s Chairman and CEO, Jeff is deeply committed to working relentlessly with colleagues to make the right decisions, create great products and deliver outstanding customer service. It’s important to Jeff that customers find Quest simple to do business with, and he believes everyone at Quest has an important role in delivering on that promise.
Jeff brings more than 15 years’ experience as a software company executive. Before arriving at Quest, Jeff was chairman and CEO of Vertafore, a software provider for the insurance industry. Prior to that he ran the Attachmate Group, identity and infrastructure software provider, as chairman and CEO.
Jeff received a B.S. in Mechanical Engineering from Southern Methodist University and an MBA from the University of Texas at Austin.
John Milburn
President, One Identity
John is responsible for product, financial and operational direction for all solutions supporting One Identity, a wholly owned business operating under Quest.
Most recently, John served as Executive Director and General Manager for Identity and Access Management Products within Dell Security Solutions, overseeing all aspects of product development and go-to-market. He played a key role in building the portfolio to deliver incremental customer value that resulted in strong business growth. Before joining Dell, John held various general management and vice president roles across Quest, primarily focused on the Microsoft platform and Identity Management product lines at Quest Software. He has more than 20 years of experience in Identity and directory services management. Prior to joining Quest in 1999, John worked as a Directory Services architect for on both the vendor and enterprise side of the table.
John received a B.B.A in Finance from Southern Methodist University.
Brad Haque
General Counsel
Brad serves as Quest’s General Counsel and Corporate Secretary. He oversees Quest’s legal organization, including corporate governance and compliance, contracts, mergers and acquisitions, intellectual property and litigation. Prior to joining Quest, Brad held senior legal roles at Amazon, America Online and the Attachmate Group. He started his legal career in private practice in Washington, D.C. Brad earned a Juris Doctor, Summa Cum Laude, from American University and a B.A. in Government from Cornell University.
Carolyn McCarthy
Chief Financial Officer
Carolyn is Senior Vice President and Chief Financial Officer of Quest. She also oversees IT Infrastructure, Procurement and Real Estate. Carolyn joined Quest from Dell where she held a number of senior finance leadership roles, the last one as SVP and CFO of Dell’s Software Division. Prior to Dell she held various finance roles at PepsiCo and EDS.
Carolyn graduated with a bachelor’s degree from Holy Cross College and an MBA from the University of Maryland.
Jean Edelhertz
Executive, Strategic Initiatives
Jean serves as the Executive, Strategic Initiatives at Quest, focusing on cross-functional business transformation.
Jean draws on 20 years of experience leading operational and customer-facing teams in the electronics and software sectors. Most recently, Jean was a Program Executive at Micro Focus, where she oversaw business integration initiatives in sales, sales operations, and customer support. Jean is committed to customer success and fostering a collaborative, empowered work community. Jean holds a BA in International Relations from Pomona College and an MBA from University of California Berkeley.
Katherine Tate
Chief Business Operations Officer
Katherine is Chief Business Operations Officer at Quest, where she is responsible for creating a common operational model across all business units to maximize sales and employee productivity, and ensuring her team makes Quest simple to do business with for our customers and partners. She has a successful and long history of establishing operations as a strategic revenue-generating function by focusing on improving processes and maximizing the customer experience.
Katherine’s career spans technical support, consulting, sales enablement, sales operations, marketing operations, partner programs, IT and technical editing. Prior to joining Quest, Katherine served as Vice President, Global Sales Operations at Micro Focus (which acquired the Attachmate Group in 2014), where she oversaw the teams that simplified and enabled smooth business transactions. In addition to this, she defined and drove the adoption of the vision, mission and beliefs framework for The Attachmate Group.
Katherine received a Technology Management MBA from the University of Washington Foster School of Business, and her Bachelor’s degree in Computer Science from the University of Idaho.
LuAnn Johnson
Chief Human Resources Officer
LuAnn is responsible for leading teams focused on the employee experience: HR, Communications, Facilities and Real Estate. She strives to create the type of culture and environment where people choose to spend time and do their best work.
Prior to joining Quest, LuAnn was the SVP and Chief People Officer for Vertafore, responsible for overseeing high performing HR, Communications and Facilities Management teams, as well as talent acquisition, employee services, engagement and retention, leadership capability and connecting employees to top business goals.
LuAnn is a graduate of the University of Phoenix with a B.S. in Business Administration and an MAOM in Organizational Management.