About Us
We help you get log management and IAM right
You’ve got a job to do. And that job involves helping your organization achieve its mission and deliver on its promises securely and efficiently. At One Identity, our job — our mission — is to help you succeed in yours. That’s why we offer syslog-ng as well as a comprehensive family of identity and access management (IAM) solutions designed to solve today’s challenges, and address tomorrow’s as they arise. We help you get log management and IAM right.
We believe that security is much more than the practice of denial and restriction. That’s why One Identity’s design and integration philosophy is that our solutions must add agility and efficiency to an organization – regardless of size or market – as well as secure its digital assets.
One Identity now delivers log management as part of its recent acquisition of Balabit who has been leading the log management market since 1998. In addition One Identity offers identity governance, access management, and privileged account management solutions that facilitate and secure your digital transformation. Let us help you get log management and IAM right.
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Our Purpose
At One Identity, a Quest Software business, we solve complex problems with simple solutions. We deliver technology that eliminates the need to choose between efficiency and effectiveness. We’re committed to helping you get more done in your workday, so you save time and your business saves money.
Our unwavering commitment to you is to:
- Deliver great products
- Provide great service
- Be simple to do business with
In this video, Chairman and CEO Jeff Hawn discusses how our purpose, vision and values guide the way we interact with each other, our customers and partners.
Our Values
We believe in ethics, integrity and respect in the workplace – every day. And these aren’t just words. These principles guide how we treat our customers, partners and each other. We strive to:
- We act as stewards of the business
- We do what we promise, and meet our commitments
- We take charge and deliver our best work possible
- We encourage and accept new ideas
- We commit to a direction that benefits the business
- We adapt quickly and with enthusiasm
- We work together to achieve excellence
- We debate and then commit to an aligned direction
- We recognize individual contributions and celebrate team success
- We identify issues quickly and recommend solutions
- We are flexible, responsive, and available
- We deliver the right solution for the problem
- We are passionate about delivering customer value
- We create operational excellence through continuous improvements
- We maintain relevance to our customers by responding creatively to their changing needs
- We share information in an appropriate and timely manner
- We accept and give constructive feedback, even when it’s difficult
- We respect differing opinion
Executives
Patrick Nichols
Chief Executive Officer
Patrick joined Quest in April 2020 as CEO and is responsible for setting the global strategic direction of the organization. A data-centric business leader, Patrick is firmly committed to G3 – Growing Our People, Growing Our Employees & Customer Engagement and Growing the Company’s existing software suite while pursuing targeted M&A opportunities.
Together with his Executive Leadership Team and the backing of Francisco Partners, Patrick is obsessive about Quest’s customer value proposition, fostering a systemic approach to help customers unlock the rich data that lives within each Quest solution. He’s also passionate about fulfilling the untapped potential of employees, providing them with a core understanding of the company’s vision so they’re able to consistently anchor their goals to key performance indicators.
Patrick believes in honest, two-way conversations with customers and employees to enrich the overall performance of our solutions and explore ripe avenues for innovation. A data-problem fanatic, he spends sleepless nights thinking about the pace of true technology and how Quest can light a fuse beneath it.
Prior to Quest, Patrick was CEO of the Corel Corporation where he cultivated a results-driven culture and delivered a world-class product suite focused on design, collaboration, and knowledge worker software for ~100 million customers. His 22+ career in technology includes time spent running and acquiring enterprise software businesses for ESW Capital. Along with his executive experience, Patrick served in product management and technical consulting roles and was a researcher for the Department of Defense and Department of Energy through the Cornell Engineering and Theory Center.
Patrick lives in Austin with his wife and daughter. In his spare time, he enjoys biking, playing video games, woodworking, and tooling around on his 1941 Chevy pickup.
Patrick holds a BS from Cornell University. For more about Patrick, visit his LinkedIn profile.
Chris DeBiase
Chief Operating Officer
Chris joined Quest as COO in May 2020. He is responsible for optimizing the efficiency and effectiveness of the organization with a focus on Business Operations, Strategic Initiatives and Corporate Development. He uses an open, transparent and guiding leadership approach paired with strategic planning to make lasting transformational changes when faced with an area of opportunity.
Chris’ career philosophy is to be continually involved in all areas of the business — Product Development, Customer Success, Legal, IT, Sales Operations — to be able to draw from a diverse set of experiences. He leads through data, looking for trends to expand organizational capability in service to people, systems and procedures.
Chris is highly-influenced by the pace of technology and believes in constantly “looking around the corner” to remain competitive and meet the growing needs of our customers.
Before Quest, Chris was the CFO of Aspect Software. A seasoned private equity executive with 20 years in the technology industry, Chris has served in CFO positions at Vertafore and Corel. Prior to this, he also held VP roles at Actian, Citigroup Equity Research and Goldman Sachs Equity Research.
Chris lives in Denver with his wife and two cats. Outside of the office, you can find him running the trails near his home or on his mountain bike.
Chris holds a BA in Economics from Brown University. For more about Chris, visit his LinkedIn profile.
David Earhart
President and General Manager, One Identity
David Earhart is responsible for overseeing all product, operational and financial direction for One Identity's full solution suite, inclusive of all identity governance, identity and access management, privileged access management, and identity as a service products.
Earhart has more than 25 years' experience overseeing business and product strategy for leading security and systems management businesses. Prior to One Identity, he served as President and General Manager for Quest Software’s Data Protection and Unified Endpoint Management business unit (a sister business to One Identity), after serving as CEO of Core Security for more than two years. Under his leadership, Core achieved 174-percent growth. Earhart has also held global leadership positions at Damballa, Inc., CA Technologies and BMC Software.
Earhart holds a B.B.A. in Finance from Texas Tech University and is an active member of the security leadership community, serving on the external boards of directors for WhiteSource (an open source security and license compliance management platform) and CYREN (an Internet Security company).
Jean Edelhertz
Senior Vice President, Strategic Initiatives
Jean serves as the Senior Vice President for Strategic Initiatives at Quest, focusing on cross-functional business transformation. Her responsibilities also include customer retention through the company’s maintenance renewal business.
Jean draws on 20 years of experience leading operational and customer-facing teams in the electronics and software sectors. Most recently, Jean was a Program Executive at Micro Focus, where she oversaw business integration initiatives in sales, sales operations, and customer support. Jean is committed to customer success and fostering a collaborative, empowered work community. Jean holds a BA in International Relations from Pomona College and an MBA from University of California Berkeley.
Brad Haque
General Counsel
Brad serves as Quest’s General Counsel and Corporate Secretary. He oversees Quest’s legal organization, including corporate governance and compliance, contracts, mergers and acquisitions, intellectual property and litigation. Prior to joining Quest, Brad held senior legal roles at Amazon, America Online and the Attachmate Group. He started his legal career in private practice in Washington, D.C. Brad earned a Juris Doctor, Summa Cum Laude, from American University and a B.A. in Government from Cornell University.
LuAnn Johnson
Chief Human Resources Officer
LuAnn is responsible for leading teams focused on the employee experience: HR, Communications, Facilities and Real Estate. She strives to create the type of culture and environment where people choose to spend time and do their best work.
Prior to joining Quest, LuAnn was the SVP and Chief People Officer for Vertafore, responsible for overseeing high performing HR, Communications and Facilities Management teams, as well as talent acquisition, employee services, engagement and retention, leadership capability and connecting employees to top business goals.
LuAnn is a graduate of the University of Phoenix with a B.S. in Business Administration and an MAOM in Organizational Management.
Colleen Langevin
Chief Marketing Officer
Colleen was appointed CMO of Quest in May 2020. She oversees the organization’s go-to-market strategy. A transformational leader with deep experience in B2C and B2B, Colleen is passionate about growing Quest’s Marketing practice through innovation, customer focus and brand communication.
As the head of Marketing, Colleen is results-driven, strategically using technology to impact operational excellence. She digs deep into core Marketing components — branding, acquisition integration, sales and marketing alignment, product marketing and pipeline generation — to uncover areas ripe for innovation.
Colleen believes great brands are built from the inside out, therefore is constantly looking for creative ways to involve employees and customers in the brand evolution journey. She finds energy in creating a performance-driven Marketing culture focused on delivering remarkable results and developing employee talent, setting ambitious KPIs to achieve both.
Before joining Quest, Colleen served as Managing Director of Marketing for the Vista Consulting Group where she drove marketing transformations across the Vista portfolio of 65+ software and technology companies. Prior to that, Colleen was the CMO for Epicor, a leading global ERP provider. Her 25+ year career includes executive leadership positions with CLEAResult, Dell, and Iron Mountain where she focused on information management, data protection, compliance, IT management and security.
Colleen lives in Austin with her husband, two sons and rescue dogs. As a family, they enjoy giving back and volunteerism in their local community, exploring the outdoors and traveling the world to soak in new cultures.
Colleen holds a BS from Purdue University and an MBA from Babson College. For more about Colleen, visit her LinkedIn profile.
Carolyn McCarthy
Chief Financial Officer
Carolyn is Senior Vice President and Chief Financial Officer of Quest. She also oversees IT Infrastructure, Procurement and Real Estate. Carolyn joined Quest from Dell where she held a number of senior finance leadership roles, the last one as SVP and CFO of Dell’s Software Division. Prior to Dell she held various finance roles at PepsiCo and EDS.
Carolyn graduated with a bachelor’s degree from Holy Cross College and an MBA from the University of Maryland.
Greg Randolph
Chief Revenue Officer
Greg serves as Quest’s CRO and joined the company in May 2020 to lead our worldwide sales function. An expert in cultivating high-performing sales organizations, Greg’s ultimate objective is to help his team win by being heavily active in the field and taking every opportunity to meet customers and partners.
Greg wakes up each day to answer the question: “How do we innovate and create solutions for our customers to thrive?” He’s enthusiastic about ensuring Quest remains a top provider of cloud and mobile IT solutions through hyper engagement with our customers.
Greg believes in the 3Cs of sales leadership — working with incredibly Competitive, Competent and high Character individuals. He’s committed to enabling our sellers with the best professional development tools and resources available.
Previously, Greg served as the SVP of Global Sales for MobileIron and in multiple SVP roles at CA Technologies.
Greg lives in Charlotte, N.C. where he enjoys hiking, biking and skiing with his four grown children. A foodie and wine enthusiast, Greg unwinds by cooking great meals and planning his next amazing travel adventure.
Greg holds a BS in Business Administration from the University of North Caroline at Charlotte. For more about Greg, visit his LinkedIn profile.
Katherine Tate
Chief Business Operations Officer
Katherine is Chief Business Operations Officer at Quest, where she is responsible for creating a common operational model across all business units to maximize sales and employee productivity, and ensuring her team makes Quest simple to do business with for our customers and partners. She has a successful and long history of establishing operations as a strategic revenue-generating function by focusing on improving processes and maximizing the customer experience.
Katherine’s career spans technical support, consulting, sales enablement, sales operations, marketing operations, partner programs, IT and technical editing. Prior to joining Quest, Katherine served as Vice President, Global Sales Operations at Micro Focus (which acquired the Attachmate Group in 2014), where she oversaw the teams that simplified and enabled smooth business transactions. In addition to this, she defined and drove the adoption of the vision, mission and beliefs framework for The Attachmate Group.
Katherine received a Technology Management MBA from the University of Washington Foster School of Business, and her Bachelor’s degree in Computer Science from the University of Idaho.